tortoise: (Default)
[personal profile] tortoise
What is the advantage of using a voice-recognition system for card-activation hotlines?

I can maybe understand using such a system when the desired input is a question or something, at least if it's smart enough. I could also understand it if anyone still used rotary phones. But it seems to me that, at this point, inputing digits of strings over a phone line is a solved problem, and all the voice-activation does is increase the risk of error and create a potential security risk.
From:
Anonymous( )Anonymous This account has disabled anonymous posting.
OpenID( )OpenID You can comment on this post while signed in with an account from many other sites, once you have confirmed your email address. Sign in using OpenID.
User
Account name:
Password:
If you don't have an account you can create one now.
Subject:
HTML doesn't work in the subject.

Message:

 
Notice: This account is set to log the IP addresses of everyone who comments.
Links will be displayed as unclickable URLs to help prevent spam.

Profile

tortoise: (Default)
tortoise

April 2009

S M T W T F S
    12 34
567 89 1011
12131415161718
19 2021 22232425
2627282930  

Style Credit

Expand Cut Tags

No cut tags
Page generated Sep. 23rd, 2017 04:16 pm
Powered by Dreamwidth Studios